Starbucks Employee’s Rude-But-Honest Note Goes Viral

Starbucks Employee’s Rude-But-Honest Note Goes Viral
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Every fall, the masses flock to Starbucks for a heaping helping of pumpkin latte. Before Labor Day, social media fills up with memes, tweets, and posts about how excited people are about soon being able to purchase their favorite beverage. A grande pumpkin latte contains 50 grams of sugar, plus a bunch of fake ingredients (and no actual pumpkin). While it might smell and taste good, it’s terrible for you.

A lot of Starbucks’ offerings are sugar-laden, as a matter of fact, and it seems at least one Starbucks employee has a grasp on how much sugar goes into its company’s products. Unfortunately, he doesn’t seem to realize that making fun of what people consume only angers them, it does not empower them.

Read: U.K. Group Shines Light on the Piles of Sugar in Popular Drinks

A Starbucks customer in Florida was less than thrilled when he found the words “DIABETES HERE I COME” on his grande-size cup of white mocha. The label was pretty accurate, but for the St. Augustine man, who wishes to remain anonymous, it was pretty offensive, not to mention hurtful. [1]

The man, who has 2 sisters with Type 1 diabetes, told USA Today:

“That first word just automatically brought the picture of both sisters in my head, and I was taken aback. Just the struggles they went through and all the doctor appointments they had.”

Type 1 diabetes is not caused by poor diet or lack of physical activity, however.

The customer works near the Starbucks and another employee picked up coffees for the staff. When he read the message on his cup, the man wrote:

“2 of my sisters are diabetic, so…not funny.”

Source: CBS 47 JAX

Then he sent it back to the store. He also shared photos of the note on Facebook.

He says he doesn’t need an apology, just an assurance that it will never happen again. After seeing the label, the store’s manager said that he “will find more about this” and “talk to my boss.” Starbucks corporate headquarters said it is “disappointed” by the incident, adding:

“We are working directly with the customer to apologize for his experience, and with our partners (employees) to ensure this does not happen again.”

Interestingly enough, if you take a gander at the nutritional information on Starbucks’ website, you’ll notice that the sugar content of its menu offerings is missing. But according to About Food, a grande white mocha – 16 oz.contains 59 grams of sugar, which is more than 4 tablespoons. For comparison, a can of Coke contains 33 grams of sugar.

The American Heart Association says that men should limit their sugar consumption to 45 grams (9 teaspoons) a day, and women should limit theirs to 30 grams (6 teaspoons) a day. [2]

The Starbucks employee’s note might have been rude, but it wasn’t wrong.


[1] ABC News

[2] CBS News